1. Introduction
Pivot House ("we," "us," or "our") operates pivothouse.io and all associated games and services (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, and what choices you have.
By using the Services, you agree to the collection and use of information as described in this policy. This Privacy Policy is incorporated into and forms part of our Terms of Service, available at pivothouse.io/terms.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly when you:
- Sign in using Google Authentication — we receive your name, email address, and Google account ID from Google
- Opt in to marketing communications — we store your email address and consent record
- Enter a contest or bounty program — we may collect additional verification information as required by the applicable Contest Rules
- Contact us — we receive any information you include in your message
2.2 Information Collected Automatically
When you use the Services, we automatically collect:
- Device information — device type, operating system, browser type and version
- Sensor data — gyroscope and motion data used to power game mechanics; this data is processed locally and is not stored on our servers
- Usage data — game sessions, levels reached, scores, and in-game actions
- Log data — IP address, access times, pages viewed, and referring URLs
- Cookies and similar technologies — session identifiers and preference data (see Section 6)
2.3 Information from Third Parties
We receive information from the following third-party services:
- Google — authentication data when you sign in with your Google account, subject to Google's Privacy Policy
- Supabase — our backend database provider, which stores account and gameplay data on our behalf
- Ad networks — advertising partners such as AdinPlay and AppLixir may collect data in connection with ads served within our games, subject to their own privacy policies
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Operate, maintain, and improve the Services
- Process and verify contest or bounty entries and award prizes
- Send transactional communications such as account notices and contest notifications
- Send marketing communications, if you have opted in
- Serve and measure advertising within our games
- Detect, investigate, and prevent fraud, cheating, and abuse
- Comply with legal obligations
- Analyze how the Services are used to improve gameplay and user experience
4. Legal Basis for Processing (EEA and UK Users)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data on the following legal bases:
- Performance of a contract — to provide you with the Services and fulfill contest obligations
- Legitimate interests — to improve the Services, prevent fraud, and ensure security
- Consent — for marketing communications and non-essential cookies; you may withdraw consent at any time
- Legal obligation — where processing is required by applicable law
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service providers — we share data with trusted vendors who help us operate the Services, including Supabase (database), Google (authentication), and advertising network partners. These providers are contractually bound to use your data only to provide services to us.
- Contest administration — if you win a prize, we may need to share your information with payment processors or charitable organizations as necessary to fulfill the award
- Legal requirements — we may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Pivot House, our users, or the public
- Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy
6. Cookies and Tracking Technologies
We use cookies and similar technologies to maintain sessions, remember your preferences, and analyze how the Services are used.
Types of cookies we use:
- Essential cookies — required for the Services to function, such as authentication session cookies
- Analytics cookies — help us understand how users interact with the Services
- Advertising cookies — placed by our ad network partners to serve and measure relevant ads
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Services. For advertising cookies, you may opt out through the Network Advertising Initiative opt-out tool at optout.networkadvertising.org.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide the Services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
If you delete your account, we will delete or anonymize your personal information within a reasonable period, except where we are required to retain it by law or for legitimate business purposes such as fraud prevention.
8. Your Rights and Choices
8.1 All Users
Regardless of your location, you have the right to:
- Opt out of marketing emails at any time by clicking the unsubscribe link or contacting us at hello@pivothouse.io
- Request deletion of your account by contacting us at hello@pivothouse.io
- Contact us with questions or concerns about how your data is handled
8.2 California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, disclose, and sell
- Request deletion of your personal information, subject to certain exceptions
- Opt out of the sale of your personal information — we do not sell personal information
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us at hello@pivothouse.io with the subject line "California Privacy Request."
8.3 EEA and UK Residents (GDPR)
If you are located in the EEA or UK, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request erasure of your personal data
- Object to or restrict processing of your data
- Data portability — receive your data in a structured, machine-readable format
- Withdraw consent at any time where processing is based on consent
To exercise these rights, contact us at hello@pivothouse.io. You also have the right to lodge a complaint with your local data protection authority.
9. Children's Privacy
The Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.
If you believe we have collected information from a child under 13, please contact us at hello@pivothouse.io.
10. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. These measures include encrypted data transmission (HTTPS) and access controls on our backend systems.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to use a strong, unique password for your Google account.
11. International Data Transfers
Pivot House is based in New York, United States. If you are accessing the Services from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.
By using the Services, you consent to this transfer. Where required by applicable law, we will implement appropriate safeguards for international transfers of personal data.
12. Third-Party Links and Services
The Services may contain links to third-party websites or integrate third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through our Services.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the Effective Date at the top of this page and, where appropriate, by sending a notice to the email address associated with your account.
Your continued use of the Services after any changes take effect constitutes your acceptance of the revised Privacy Policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Pivot House
hello@pivothouse.io
pivothouse.io
New York, United States
